What is the Package Travel Directive?

The Package Travel Directive aims to lay out what financial and legal protection you should receive as a customer of a package holiday.

This is then are enforced by the Package Travel Regulations which ensure that we, your package holiday provider, provide you with a greater provision of information regarding what financial and legal protection your holiday includes.

By law, you have the right to expect that the holiday you booked matches the description given to you when you purchased it – and if it doesn’t, these regulations lay out what you are entitled to do and receive as a result.

Depending on the services provided from your tour operator, your holiday will either fall into one of the following categories:

  • A package holiday
  • A linked travel arrangement

How is a package holiday defined?

You can usually define a package holiday if it’s been advertised as a package or an All Inclusive deal. It’s usually where you have bought multiple elements of your holiday – flights, accommodation – for a total price, from one company with one payment.

How is a Linked Travel Arrangement defined?

A Linked Travel Arrangement is slightly different. This is when you buy one service from a tour operator and are then prompted to buy another – but your information and payment details aren’t transferred.

This could be a link to a hotel site from an email containing your flight information, which you then follow and book, but have to re-enter all your personal information and payment details. For this reason, they’re also known as ‘click throughs’.

However, these services must be bought within 24 hours of each other for them to be considered a Linked Travel Arrangement.

You can view the Package Travel and Linked Travel Arrangement Regulations here.

You can also visit the Government’s information page here.