Some holidays may only require a deposit at the time of booking for you to secure your holiday. Any outstanding balance of your holiday is due to be paid to Holiday Hypermarket at least 14 weeks prior to date of departure. You can do this by calling our Customer Services department on 0203 636 1950 (open Mon-Fri 9am-7pm, Sat 9am-5pm, closed Sun).
Payments can be accepted by credit or debit cards registered in the United Kingdom or Northern Ireland and can only be made by the card holder or with the card holder’s approval. When making your payment by card a handling fee may apply, please check this at time of booking.
You can also pay cash at any TUI Shop or send a printed Building Society Cheque or Bankers Draft to Holiday Hypermarket, 2nd Floor, Dunedin House, Stockton on Tees, Cleveland, TS17 6BJ. Cheques should be made payable to TUI UK Limited.
If you do not pay your balance 14 weeks prior to departure, we will notify the Provider who may cancel the booking and charge cancellation fees as set out in the Provider’s terms and conditions.